Category Archives: NEWS

Make Radiant Heat Installations Easy

Winter can pose some unique challenges for home and business owners. For businesses, the weather can often impact the bottom line, and is especially impactful to retail storefronts that are dependent on customers visiting their facilities. Keeping businesses that are reliant on physical foot traffic safe and inviting isn’t always easy during the snow season.

While many businesses continue to rely on snow removal services, or tasking employees to clear sidewalks and parking areas of snow, more and more business owners are turning to reliable radiant heat systems to keep winters profitable.

Radiant snow melting systems are fully automated, so when a storm hits, the system activates to prevent the buildup of snow and ice. After the storm, the system remains on for a short time to dry the surface to eliminate surface water from refreezing into thin sheets of “black” ice. These electric systems are also maintenance free, so once the system is installed, business owners can focus on what they do best – without having to worry if the plowing service is on time or their employees are salting and keeping the walks clear throughout the day.

Heating cable installed for heated paver driveway
ProLine snow melting systems can be installed under pavers, or in concrete or asphalt.

As the demand for radiant heat increases, installers are looking for providers that go the extra mile. In addition to offering top quality products and affordable pricing, contractors want to work with professionals that make their installations as seamless and easy as possible.

For many, ProLine Radiant has become the provider of choice – for both residential and commercial radiant heat installations. Why are so many professional builders turning to ProLine for their snow melting, roof de-icing, and floor heating needs? The reasons are simple: ProLine backs up their “best-in-class” products with industry-leading customer support services.

Unlike other wholesale providers, ProLine includes the most comprehensive customer support services in the industry. These services include free installation training, technical support, and custom system design. These valuable services help to allow contractors to focus on what they do best, while ProLine does much of the legwork to ensure a successful radiant heat installation.

Each ProLine radiant heat system is custom designed according to ASHRAE standards. ProLine’s professional design staff works closely with the customer, the electrician, and installers to design a custom system to best meet each project’s specific demands. The design team creates a detailed CAD drawing that includes the proper layout and materials, proper load calculations, breaker sizes, number of breakers, etc. The installer will know all the details and layout of the system prior to one foot of heat cable being installed.

In addition to the detailed custom layout of each system, ProLine also provides free installation training for installers. This important service helps to ensure that there are no surprises during the installation, and gives installers the confidence they need to properly install the system in a timely manner. The courses can be completed online via web conference, and the trainee can stop and ask the instructor questions at any time. The installation training is often referred to as the most valued service by construction professionals.

Despite the thorough training, installers still may encounter an unforeseen issue during the installation. If so, ProLine experts are available to call and talk with. We’re happy to assist with any questions during the installation.

If you have customers who are considering radiant heat to warm their homes, keep driveways and walks clear of snow and ice, or to prevent roof ice dams, make it easy on yourself and contact a friendly ProLine representative. (Existing driveways can also be retrofitted with radiant heat.)

We strive to make radiant heat installations as easy as possible for professional builders. Our customer services are second to none, so we’ll take care of the legwork so you’re free to do what you do best. Contact a radiant heat professional today to learn more about ProLine’s wholesale prices, free training, technical support or design services. Call today at 866-676-9276.

We’ll do the Legwork so You can do What you do Best

Our Goal is to make Radiant Heat Installations Simple for Contractors

What does it take to install radiant heat? Are the installations complicated? Do I have to design the system? And is it really that advantageous to offer radiant heat installations for my customers? What are the benefits of providing radiant heat installation services?

Professional builders have expanded their businesses by adding radiant heat installation to their list of services. Instead of turning down jobs to install a heated concrete, asphalt or paver driveway, contractors can accommodate their customers’ needs by including radiant heat installations. This ultimately benefits the customer as well as the installer.

Installing a ProLine radiant snow melting system is not difficult. To help ensure a seamless installation, ProLine offers free installation training. Installers can attend the training in person or online via web conference. The training course is typically completed in less than an hour. The instructor covers every aspect of the installation, and installers can stop at any time to review or ask questions. This training helps to give installers the expertise and confidence they need to install the system quickly, easily, and successfully.

Radiant heat installation support
ProLine also provides real time installation support services.

In addition to the installation process being relatively simple, ProLine experts also provide a complete design of the system. The system layout shows the precise location of the heating elements and system components. It also includes all of the electrical information, such as the proper load calculations, breaker sizes, number of breakers, etc.

Other wholesale suppliers may also offer discounted products, but ProLine stands above the rest in terms of quality and service. Unlike the competition, ProLine includes free installation training, comprehensive system design, and installation support.

Builders Benefit from Working with ProLine

ProLine has a long history of working with professional builders, and that experience pays off for professional builders. By offering radiant heat installation Contractors can attract new business. Offering the complete solution benefits the customer and the professional builder. Not only can you install your customer’s driveway, you can also include the radiant heat installation, so you’ll be gaining new business – and you won’t have to turn down future jobs.

Cambridge paver heated driveway.
A radiant snow melting system installed for a heated paver driveway.

ProLine makes the process of installing radiant snow melting systems, heated floors, and roof de-icing solutions easy. We understand the demands on your time, so our services are focused on taking care of all the legwork to make installing radiant heat as easy as possible for you. We’ll take care of the design, provide the training for your installers beforehand, and extend installation support should you need during the installation. We want to make the process as easy and successful as possible for you.

ProLine also has two large warehouses filled with inventory, so builders are likely to get the products they need, when they need. In today’s climate of shortages and delayed deliveries, dealing with a provider that carries an abundance of inventory can make all the difference between a successful business and frustrated customers. Combine the support services and inventory with ProLine’s wholesale discounts, and you’ve got a trusted partner you can rely on for all of your radiant heat installations. For more information about ProLine’s radiant heat products and services, call a friendly ProLine representative today at 866-676-9276.

ProLine Opens New Office and Warehouse Facility

ProLine Expansion Continues with the Opening of a Second Distribution and Sales Facility

ProLine Radiant recently announced the opening of a second distribution and sales facility. Located just 35 miles south of the Salt Lake location, the Springville, Utah facility not only provides more office space, but offers significantly greater warehouse capabilities to better accommodate ProLine’s steady growth.

“We’re excited for the addition of this location,” stated Doug Woodruff, ProLine’s national sales manager. “This building gives us the best of both worlds by optimizing our office and warehouse spaces, and allows us to enhance our efficiency when it comes to serving our customers’ needs.”

In spite of the pandemic and post pandemic challenges facing businesses today, ProLine has continued to expand its customer base, necessitating the addition of a larger building. The new facility allows ProLine to significantly increase the amount of inventory it maintains, which ultimately better accommodates the needs of its customers.

“Certainly the quality of our products, combined with our low wholesale pricing, has contributed to our steady growth,” Woodruff reflected, “but our dedication to providing customers with the best support services in the industry has also proven to be instrumental. For businesses to enjoy long term success, offering great products and pricing aren’t enough in today’s competitive economic climate. You need to back those products with superior customer services. Providing top-tier products with unmatched customer service is something we’ll continue to do, and moving to this new building will facilitate that.”

Unlike other wholesale suppliers, ProLine includes free installation training, technical support, and professional system design services. Each system is carefully designed to meet the specific performance demands and budget of the customer.

“Professional builders know that when they choose ProLine products, they’ll receive the best support in the industry,” Woodruff added. “We want to make it easy for our customers, so we stand ready to assist them anytime throughout the purchase and installation process. Being in this new building gives us even greater capabilities now, which translates to greater benefits for our customers.”

ProLine Radiant heat systems include commercial and residential snow melting systems, roof de-icing solutions, floor heating systems, and pipe trace systems. Every project is carefully evaluated by ProLine’s radiant heat experts and then designed according to ASHRAE standards to provide the most effective and efficient system for the customer. For more information about ProLine Radiant products and services, call a friendly radiant heat expert at 866-676-9276, or visit today.

Anticipate Your Customers’ Questions

ProLine supports contractors and the demands that come with running a profitable business. Trying to enhance and expand offerings during the winter season can be a tricky task, but ProLine may be able to help. Snow melting systems are wise investments for home and business owners. Knowing that driveways, walkways, or high-traffic areas will be cleared of snow each morning after a storm provides peace of mind. ProLine offers peace of mind for builders with advanced products and high-quality services to ensure that each system installation goes off without a hitch. ProLine knows that anticipating your customers’ questions is important. Having answers to customer questions assuages fears while providing top-notch service. Here are a few commonly asked questions contractors may encounter when working with homeowners.

How do heated driveways work?

Heated driveways are fully automated and efficiently provide heat by activating only when weather conditions warrant. When an activation device (pavement-mounted snow sensor or aerial-mount sensor) detects precipitation and the temperature is below the set point, it will signal the system controller. The controller then sends power to the radiant heat cable, and the driveway will begin to heat. The heated area will prevent snow from accumulating. After the storm, the system remains on for a short time to dry the area, thus preventing slick black ice from forming.

What are my options? 

The options are endless when designing the layout of a ProLine snow melting system. ProLine offers multiple trusted radiant snow melting solutions. Customization is easy for homeowners with options to combine products to suit any need. ProLine’s rugged heating cable is one of the most versatile products on the market. ProLine’s snow melting cable can handle heating any medium, from pavers to concrete and even hot asphalt. With individual system configuration, a snow melting system is available for any area, no matter the shape or size. Heating porches, steps, walkways, or driveways is simple and easy. If the budget is limited, heating specific areas is also a popular option. Heating an 8-10 foot strip in the middle of a driveway, tire tracks, high traffic areas, inclines, or even a strip in the middle of a sidewalk are great ways to utilize radiant heat. Businesses can heat storefront walkways, loading docks, or ramps to keep workers safe during winter storms. ProLine’s flexible products and professional designers allow any customer to enjoy the benefits of radiant heat.

What are the power requirements? 

For most snow melting systems, one 30-amp breaker provides enough power to heat a 170 square-foot area. That means to heat a 350 square-foot driveway, two 30-amp breakers, or one 60-amp breaker will be needed. Most homes have either a 100-amp or 200-amp breaker panel, which should be sufficient. ProLine always recommends having a qualified electrician check to make sure the home has insufficient power. To ensure the system’s warranty remains valid, a qualified electrician must also wire the snow melting system.

Installing radiant heat cable in mats
Laying out the heating cable (mats) for a heated driveway installation.

For homes with limited power, ProLine design professionals can use a technique called zoning. Zoning divides the heated area into separate zones. Available power is optimized by heating each zone individually. ProLine also offers an industry-leading sequencer that “bounces” power from zone to zone instead of heating zones one after another. This technique allows a larger area to be heated almost simultaneously with only a slight increase in melting time.

Is installation difficult? 

Snow melting systems are not difficult to install – especially with ProLine Radiant’s superior customer support services. Proper installation of all components is stress-free with ProLine’s free installation training and installation support. Experts are available to help at any point during the process. However, there are a few basic guidelines to follow for every installation.

  1. Never cut or alter the heating element. While the mat backing can be cut to make turns, never cut the actual heating cable. Utilize extra cable by adjusting spacing (minimum spacing is 2-inches) or routing cable around the perimeter within the heated area. (Always maintain proper cable spacing.)
  2. Heat cables should never touch. Touching cables will cause burnout due to excessive heat. (Minimum cable spacing is 2-inches.)
  3. Cable or mats should never cross or pass through an expansion joint. Heat cable must be ¾ to 1-inch from the bottom of the control joint.
  4. Be extra cautious when working around the heating cable. Tools such as rakes, trowels, or shovels can damage the cable’s outer jacket. While the cable is durable, excessive walking on the cable should be avoided when possible.
  5. When working with concrete, attach the cable to remesh with zip-ties or cable strapping. This step prevents the cable from being pushed down by the weight of the concrete pour.

What are the operating costs? 

ProLine’s snow melting systems are designed specifically for the average temperature and snowfall of their location (according to ASHRAE standards). This assures optimum performance and cost efficiency. If a customer is looking for an approximation of the operating costs, use this formula.

  1. Determine the square footage of the area to be heated.
  2. Multiply the square footage by the heat required (usually 31 watts per square-foot for residential areas). This number is total watts per square-foot.
  3. Divide this number by 1,000 to convert to kilowatts.
  4. Look up the kilowatt-per-hour rate from the local utility company.
  5. Multiply the kilowatts-per-square-foot number by the kilowatts-per-hour rate from the utility company. This number will be the approximate cost.

Keep in mind that snow melting system operating costs during a storm are typically lower than those associated with hiring a professional snow removal service. Snow melting systems can also extend the life of driveways by avoiding abrasive snow removal and chemicals. No chemicals also mean snow melting systems are environmentally friendly.

What support does ProLine Offer?

Unmatched customer support separates ProLine from competitors and ensures every system meets the need of any customer. Professional design services include a comprehensive AutoCAD® with layout, power requirements, performance expectations, and all information needed before installation. Installation training is also available online via video conference or in person. Instructors are professionals who will work closely with you to make sure all your questions get answered. You will feel confident and have all the knowledge needed for your specific installation. ProLine’s combination of high-quality products and superior customer service make it the easy choice for any contractor.

If you have questions about snow melting systems for your business, speak with a ProLine professional today at 866-676-9276.

The Best Roof De-icing Systems

Finding unique, effective solutions for hazardous winter problems can be tough for contractors. From falling icicles and frost erosion to heavy snow and ice damaging property, home and business owners can be inundated with problems throughout the winter. One of the more costly concerns that many home and business owners may overlook is the ice dam.

An ice dam is a ridge of ice that forms along roof eaves. These dams form when heat that has escaped from the home into the attic melts snow on the roof. The bottom layer melts, and runoff trickles down the roof where it reaches the colder eaves and refreezes. Over time more runoff reaches the dam. The water pools behind the ice ridge where it can seep into tiny cracks or imperfections in the roof. When the water refreezes at night, the expanding ice can eventually damage the shingles and roof. Over time, water may find its way into the house, leading to additional costly problems, such as mold and mildew inside the home.

Roof with heated valley and edges
A roof with heated valleys and edges.

For contractors looking to offer safety and value to their customers, roof de-icing is an invaluable option. Roof de-icing systems can prevent snow and ice from forming on problem spots on the roof, as well as facilitate runoff by protecting gutters and downspouts.

At ProLine Radiant, there are multiple industry-leading options available for clients. The most often recommended is the top-of-the-line  ProLine RoofHeat STEP low-voltage roof de-icing system. This uniquely constructed system consists of a thin (3/64 inch), semi-conductive polymer heating element that is sold in easy to work with rolls, available in widths of in 3, 6, 9, or 12 inches. The elements can be cut on site and nailed or staple through, making installation quick and easy for any size project.

Low-voltage heating element

ProLine’s lightweight (.23 lbs per foot) low-voltage heating element is polypropylene fused so that it is protected from water, alkaline, and salt damage, and can be installed discreetly under various types of roof shingles as well as metal roofs. The low-voltage heating element is also self-regulating, so when the ambient temperature rises, the electrical resistance increases and the consumption of electricity decreases. This prevents the element from overheating and ensures energy-efficient operation. Each transformer powers a specific section of the roof, and “steps down” high-voltage to low-voltage (60 volts or less), and monitors the power output to the heating element, assuring optimal performance.

ProLine recommends the STEP Touch thermostat as the activation device for the low-voltage system. This advanced thermostat is designed with a user friendly interface, and is compatible with smart home systems. It also stores all settings in a permanent memory for instant recovery in the event of a power failure. The roof de-icing system can be easily customized to meet the customer’s specific roof heating needs.  ProLine’s roof de-icing experts evaluate each project and recommend the appropriate components and system configuration for every customer.

The versatile low-voltage de-icing system can be installed under shake and asphalt shingles, and is even safe for heating metal roofing. Installing the heating panels along roof eaves is the ideal way to prevent ice dams, but the system can also be used to heat roof valleys and problem areas. The 3-inch heating element can be installed in downspouts and gutters to prevent heavy, potentially damaging ice buildup. The low-voltage system can even be installed to heat entire sections of roofing if necessary.

ProLine system designers are experts at evaluating and design systems for maximum efficiency. The systems can be tailored to different areas on a roof to eliminate potential problems where water damage may occur. Roof de-icing can also enhance safety for pedestrian traffic by eliminating dripping icicles. This is especially crucial for businesses looking to ensure their customers’ safety by eliminating falling snow and icicles to keep sidewalks, parking areas, and shipping docks free of ice.

ProLine’s low-voltage de-icing system is the do-it-all product that any contractor or business needs to make sure customers are prepared for winter. Along with durable construction and proven performance, the system is ETL (NTRL) listed and has a 10 year warranty against any manufacturing defects.

Another excellent option for those looking to heat downspouts or gutters is ProLine’s self-regulating heat cable. This cable is durable, extremely effective, and provides an affordable option for specific de-icing needs. The heat cable features an irradiated conductive core that will increase the heat output as the temperature drops. The cable’s exterior is rugged, and features a flexible UV-stabilized thermoplastic elastomer overjacket that will protect the core from water and sun exposure. ProLine’s cable is UL recognized and meets the requirements for NEC section 426. It is available in 110-120 V or 208-277 V, and comes with a 10-year warranty against manufacturer defects. It can be activated manually or automatically by an aerial-mount sensor. The sensor detects the temperature and precipitation and activates the system when necessary, allowing for customer comfort, knowing the system will be energy efficient.

Self-regulating roof heating cable

ProLine’s heat cable is a more cost effective option, making it ideal for those on a budget, and can be used to prevent ice dams with installation along the roof eaves in a zigzag pattern using roof clips. When installing it is important that the height of the installed cables extends across the entire area of the eave overhang , and to allow an extra 5 inches for roofs with gutters and an extra 2 inches for roofs without gutters. This configuration will create runoff channels that prevent the ice dams from forming. Routing cable through gutters and downspouts is also an affordable way to prevent damage from the weight of falling snow and heavy ice, and help ensure proper drainage. For those in industrial or similar businesses, ProLine’s heat cable is also the preferred choice for pipe tracing, and comes in a variety of specifications for hazardous and non-hazardous applications.

For even more convenience, ProLine’s de-icing systems can be combined to creat a completely custom solution for any customer. ProLine design experts are available to help determine which products are best for each project. Each element of every project will be considered. Installation training is also available for installers, and ProLine’s support staff is available to answer any questions during the installation to assure that not only is the best de-icing solution used, but it is installed properly and performing as expected.

If you would like more details about industry-leading roof de-icing systems for your business, reach out to ProLine today at 866-676-9276.

How to Avoid Common Heated Driveway Installation Mistakes

Take Advantage of ProLine’s Customer Services

Radiant snow melting systems offer a clean, efficient way to keep driveways, sidewalks, steps, ramps, and more free of snow and ice during the cold winter months. These automated systems are designed to operate only when needed. The systems utilize advanced sensors that detect temperature and precipitation, so when weather conditions warrant, the system turns on. The driveway (or other surface) is then warmed to prevent snow accumulation. An “after-run” function keeps the system on for a short time after the snowstorm to dry the area and prevent slick sheets of ice from forming.

Installing these systems is relatively simple; however, there are still some common mistakes made by installers. Most of these mistakes can be avoided by taking advantage of ProLine’s free training and installation support services. There are also several other steps you can take to avoid common blunders and ensure a timely, proper installation so that your radiant heating system meets all your expectations.

Steps to Ensure a Proper Installation

The Number One Way to Limit (or eliminate) Mistakes is to Take Advantage of ProLine’s Industry Leading Support Services

One of the biggest mistakes that installers make is not taking the free installation training course. ProLine training features an experienced instructor who will cover all the aspects of your installation, so you can proceed with confidence. This is the best way to gain an understanding of the basics of installing automated snow melting systems, and can help you avoid making mistakes. The courses are available online via web conference and are typically completed in less than an hour. However, you can stop at any time during the training and ask your instructor questions about your installation.

Heated paver sidewalk

Unlike other wholesale providers, ProLine also provides professional system design and layout services (in addition to the free training). This detailed layout of the system serves as a road map for installers. Referring to this throughout the installation will certainly help to limit installation mistakes. The system design includes the precise layout and materials of the system as well as the proper load calculations, breaker sizes, number of breakers, and so on.

ProLine’s radiant heat products and system components are second to none; however, even the best components cannot overcome improper installation techniques. Take advantage of the free training, system design, and other support services offered by ProLine. ProLine’s tech support staff is the best in the business, and we stand ready to assist you at any time during the installation. For more information, call ProLine today at 866-676-9276.

Avoid Making These Common Installation Mistakes

Proper Spacing: Maintain proper cable spacing and never allow the heat cable to cross or touch. Unfortunately, violating this “spacing rule” is all too common. The minimum cable spacing is 2-inches. If the cables are closer than 2-inches this can cause it to overheat and fail.

Never cut the cable: To make turns with the mats, cut the tape backing and turn the mat accordingly.

Periodically Test the Heat Cable During the Installation. Follow the instructions in the installation manual and conduct OHM tests of the cable before and throughout the installation process. Write the results on the warranty card provided. (This helps to ensure that your warranty remains valid.)

Check Your Components Upon Receipt: Prior to Beginning the Installation, check to make sure you received all the correct components and heat cable. Prior to applying the concrete, asphalt or pavers, lay your heat cable out in the area to be heated to ensure that you have the right amount of cable. Also, in concrete applications, always secure the heat cable to the remesh at regular intervals. Use Mesh-Ups® support chairs to keep the remesh from resting on the ground during the pour.

Embed the Splice and 6-inches of the Power Lead: Make sure the splice and at least 6 inches of the power lead is embedded in the paved surface.

Install the Snow Sensor in a Proper Location: Never mount the sensor next to a wall or someplace where it is not exposed to the weather. Install your aerial-mount sensor above the roof line. The system’s activation device must have an unobstructed 360 degree view of the sky to properly detect falling snow. Any nearby obstructions can prevent snow from falling onto the sensor, delaying or preventing it from triggering the system.

Never run Heat Cable (or mats) Through an Expansion Joint: All heating cable should be isolated to a single pour area.

Use the Proper Equipment: Avoid using sharp metal trowels and shovels when tamping or spreading the concrete over the radiant heating cable. Be very careful to avoid damaging the snow melting cable.

Use Supports to Prevent the Heat Cable from Resting on the Ground During the Concrete Pour: Heat cable should be elevated so that it remains within about 2-inches of the completed driveway surface. Small plastic Mesh-Ups® support chairs can be fastened to the remesh to provide support and prevent the heat cable from being pushed to the ground.

To learn more about radiant heat, or our support services, call ProLine today at 866-676-9276 today.

ProLine Offers the Best in Radiant Heat at Sizzling Summer Prices

With a record-number of Americans staying put for the foreseeable future, radiant heat home improvement projects are gaining popularity. Sheltering in place has fueled this demand. Customers are reimagining their living spaces inside and out, with spa like features and conveniences designed to make their lives easier. To meet this demand, increasingly contractors are looking to add radiant heat solutions to their menu of services. According to Real Simple magazine, among the top features homebuyers are clamoring for this year are radiant heated floors. If you haven’t already considered offering radiant heat solutions to your customers, ProLine can certainly help you stay on top of this trend. ProLine Radiant is a leading designer, manufacturer, and premier wholesale supplier of radiant heat solutions of all kinds. Their expertise includes state-of-the-art automated snow melting systems, self-regulating roof and gutter heat trace solutions, and interior radiant heat systems. Whatever your customers are looking for, ProLine has the experience and pricing to help your business flourish. But unlike other wholesale providers, ProLine also includes industry-leading support services, including free installation training, complete system design, and installation support.

Heated driveway installation in concrete.
Installing a radiant heated driveway in concrete.

Radiant heat solutions can boost your equity, and offer an affordable alternative to more costly home improvement projects that will not send your customers into sticker shock. Consider recent shortages in lumber, glass, copper, and other construction materials, which have aggravated demand and caused building project costs to skyrocket over the recent months. Instead of trending upward, ProLine pricing on radiant heat supplies have remained consistent and competitive.

ProLine has a large warehouse filled with inventory, and plenty of products in stock. More inventory allows ProLine to pass on radiant heat materials at a considerable savings to contractors without feeling the constraints of the current market. These deep discounts, plus more access to product, results in less delays and faster turnaround times for radiant heat projects, and allow you to realize quicker returns on your labors. You might say working with ProLine can benefit your business, giving you the ability to respond to the most impatient homeowner with a fast, affordable way to increase the value of their home. Now you can raise your hand with confidence, knowing that you have a supplier who can back you up when it’s time to tackle that automated snow melting installation or roof de-icing or floor heating system.

The quality of ProLine products is informed by years of deep industry knowledge, making ProLine the trusted supplier of industrial, commercial, and residential radiant heat solutions in the business and the supplier of choice for professional builders and electricians in North America. The experts at ProLine are more than happy to share this experience with an unwavering dedication to delivering outstanding customer service.

ProLine recognizes their success is only as good as your installation, starting with the design of your radiant heat system. From your first contact with ProLine, a radiant heat professional will listen to your needs and suggest the best options. He’ll walk you through your project, providing you with a detailed radiant heat design and system layout. You’ll receive everything you need to execute the design, including the heating element, sensor/activation device, and controller, as well as all the electrical information such as breaker sizes, number of breakers, and load calculations. As questions or challenges come up during the radiant heat installation, the ProLine team is there for you. Electrical experts and system designers are available to address any questions or concerns you may have, and walk you through the installation process. ProLine also maintains an online library of instructional videos, product documentation, and newsletters that you can access at any time.

One of ProLine’s most valued services is its free radiant heat system installation training. These training courses are designed to benefit professional builders by covering all the aspects of your specific installation. These interactive online courses are given by industry experts who understand the challenges of your project from start to finish. They also offer the flexibility to attend in person or online with your instructor. You’ll benefit from step by step instructions, clear illustrations, photos, and personal interactions with the instructor to give you the confidence needed to move forward with your radiant heat installation. After the training you’ll receive a certificate of completion, and then, if you choose, ProLine can recommend you as an installer for upcoming residential and commercial projects in your area. It’s also an incentive you can offer members of your team to gain knowledge, beef up their installation skills and earn industry recognition. Of course, a highly trained team is always an attractive option for customers who are looking to install radiant heat.

Summer is a great time to drum up new business as a radiant heat installer and avoid the fall rush for materials. Whether you are new to radiant heat or have been working for many years as an installer, you’ll benefit from ProLine’s unmatched customer service and discount pricing. Call ProLine today at 866-676-9276 and see why ProLine is the favorite radiant heat provider among construction professionals.

The Leading Roof De-icing Solution

Business and homeowners are continuing to recognize the importance of roof de-icing systems nowadays. While keeping roofs well maintained and free of ice dams during the winter months is beneficial for the structural integrity of residential and commercial buildings, preventing ice dams and large icicles from forming can also enhance safety for pedestrians. As day turns to night, the water that dripped from the icicles onto the sidewalk can freeze, resulting in dangerous sheets of virtually invisible ice. Needless to say, conditions like these can be a nightmare for property owners, especially those with commercial properties.

ProLine offers several roof de-icing solutions, but one in particular has become a favorite of professional roofers. Low-voltage RoofHeat™ STEP® system has come to be the de-icing system of choice for hotels, resorts, and businesses in cold weather climates. This advanced roof heating system features a unique semi-conductive, self-regulating polymer heating element that can be installed directly under asphalt, shake, and tile shingles, as well as metal roofs. The automated system operates on low voltage and does not require a ground fault switch. ProLine’s low-voltage roof heating system is one of the most trusted and comprehensive roof de-icing solutions available. The system’s remarkable performance and ease of installation are just a few reasons why it is favored by roofing professionals.

Low-voltage roof heating system being installed

The most common reason for home and business owners to install a roof de-icing system is to prevent the potential costly damage that can result from ice dams. Ice dams form as a result of warm air escaping from the home into the attic. The warmer air causes the bottom layer of snow on the roof to melt. The melted snow runs down to the roof eaves, but because there is no warm attic under the eaves, the water slowly refreezes near the roof’s edge. As more melted snow reaches the eave, it refreezes and causes a ridge of ice to form. Eventually, the growing ice ridge causes the water to pool behind it, resulting in areas of standing water on the roof. The water in these pools can seep into every tiny crevice and imperfection in the roof, and as it refreezes and expands, it can create potentially serious problems in the future.

About the System

ProLine’s low-voltage roof de-icing system is powered by transformers. The transformer steps down high voltage to low voltage (60 V or less), and monitors the power and output of the heating element to ensure safe, optimal performance.

The thin heating element is just 3/64-inch thick, and features an impermeable membrane that is polypropylene fused during fabrication to achieve water proofing and protection from alkaline or salt damage. It is available in widths of 3, 6, 9 or 12-inches, making it versatile enough to be installed to heat large areas, roof valleys, intricate trouble spots, and even in roof gutters.

ProLine’s lightweight panels are easy to install and can be cut to size on the job site. During installation, the heating element can also be nailed or stapled through, making installation quicker and easier than other traditional roof heating systems. (However, be sure to avoid nailing through the bus braids.) The roof heating system is self-regulating, so when the ambient temperature rises, the electrical resistance increases and the consumption of electricity decreases, preventing the element from overheating and ensuring energy-efficient operation.

Some basic features and benefits of ProLine’s low-voltage roof de-icing system include:

  • Low-voltage and self-regulating
  • Thin, flexible heating panels: 3/64-inch (1.2 mm) thick
  • Lightweight: 0.23 lb/ft (0.34 kg/m)
  • Operates quietly and efficiently
  • Versatile: Can be installed under asphalt, shake, and tile shingles, and metal roofs. The system can be used to heat roof eaves, valleys, gutters, or even the entire roof.
  • The heating element can be nailed or stapled through. (Avoid nailing through the bus braids.)
  • Discreet: The heating element is installed out of sight, under the roofing.
  • Construction: Rugged positive temperature coefficient (PTC) semi-conductive polymer with an impermeable membrane outer coating that is polypropylene fused
  • Proven performance
  • 10-year limited warranty against manufacturing defects
  • ETL (NRTL) listed

Low-voltage heating element

The low-voltage roof heating system is typically controlled by the advanced STEP Touch Thermostat (activation device). The thermostat is designed for simple two-control functionality for ease of operation and features a 3-digit, auto-dim LED display. The Touch sensor controls are maintenance free and capable of working seamlessly with all ProLine radiant heat systems, and can interface with smart home systems as well. All settings are stored in permanent memory for instant recovery in the event of a power failure (no batteries are needed).

While the STEP Touch Thermostat is the recommended activation device, the low-voltage de-icing system can also utilize ProLine’s advanced aerial-mount activation device. Customers have a variety of options to choose from, so call and talk with one of our radiant heat experts today and we’ll be happy to help determine the best configuration and controls for your system.

ProLine Radiant custom designs each roof heating system according to the specific needs of each customer. Professional roof heating system designers will work closely with you to ensure that you receive the best roof de-icing solution possible for your demands.

In addition to professional system design and layout services, ProLine also includes free installation training for installers as well as technical support during the installation. We are available to assist your installer if they have any questions during the installation. Our goal is not only to ensure that you receive the best system, but that your system is installed correctly and performing as advertised.

For more details about ProLine’s industry-leading roof de-icing solutions, call ProLine and speak to a customer service professional today at 866-676-9276.

ProLine Offers New Wi-Fi Snow Melting System Controller

Working with construction professionals throughout the country, ProLine Radiant strives to offer contractors the most trusted and technologically advanced products available. In keeping with this commitment, ProLine has added the new Wi-Fi Snow Melting System Controller to its vast product offering.

The principle advantage of the Wi-Fi Snow Melting System Control Unit is its Wi-Fi functionality. The Wi-Fi capability allows the controller to communicate the status of the system to the user, who can choose how they would like the system to proceed.

For example, if the system is activated, it sends a notification to an app on the user’s phone. The user can then choose to ignore it and allow the system to run, or turn it off if desired. The controller will also send you a notification if a problem with the system’s activation device is detected. ProLine adds convenience and efficiency with the innovative Wi-Fi snow melting system controller.

Wi-Fi snow melting system controller
The ProLine Wi-Fi snow melting system controller.

The Wi-Fi snow melting system controller works with an aerial-mount or in-ground snow sensor to automatically detect snow or ice and activate the system to prevent any snow from accumulating. The unit is compact and can be easily installed on a wall in the garage or utility room.

Wi-Fi Control Unit Features:

  • Automatic snow/ice detection
  • Operates hydronic or electric on/off systems
  • Supports multiple zones with priority
  • Compatible with both in-slab and retrofit aerial sensors
  • Tandem snow/ice detection
  • Warm weather shut down
  • Cold weather cut off
  • Idling and manual storm for quick response
  • Automatic software updates
  • EconoMelt function

ProLine radiant snow melting systems are fully automated, so they operate only when needed to efficiently prevent snow and ice from accumulating on walks, parking areas, driveways, steps and more. The automated systems include an advanced in-ground or aerial-mount snow sensor (activation device) that detects temperature and precipitation. When weather conditions warrant, the system activates, preventing snow and ice from accumulating. ProLine electric snow melting systems are also maintenance free, and can be installed in a variety of mediums, including concrete, brick and stone pavers, and hot asphalt. The versatile snowmelt systems are commonly installed in a wide range of residential as well as commercial snow removal applications.

ProLine offers a wide variety of radiant heat solutions, including snow melting, floor heating, roof de-icing, and pipe trace systems. For more information about ProLine products and industry-leading customer services, call a friendly representative today, at 866-676-9276.

Electric and Hydronic Radiant Heat Systems

Winter may be over, but spring time is the time to take advantage of snow melting system discounts from ProLine. In other words, spring is a great to time to install a radiant heat snow melting system to make sure those steps, sidewalks, or driveways are ready for the next winter.

When considering radiant heat for any application, it is important to know the ins and outs of each system, and which will be the best fit for your project. There are several options when it comes to radiant heat, and knowing the basics can help assure the right system is installed.

One of the most important things to know about radiant snow melting systems is the two available types of systems: electric and hydronic. Both systems offer their own benefits, and provide clean, efficient heat, but one system may be better suited than the other for certain applications. Hydronic systems can be used in most places, but are often used for larger areas, such as commercial applications because of the potential for lower operating costs. Electric systems are more versatile, and are far more recommended for supplemental home heating applications and residential driveway snow melting.

Heated paver driveway
An electric snow melting system installed under a paver heated driveway.

A hydronic radiant snow melting system is considerably more complex than an electric snow melting system. Hydronic systems heat floors and outdoor surfaces by using a mixture of water and propylene glycol that is heated with a boiler or water heater. These systems can use a condensing boiler that can operate on natural gas, allowing for operating cost to remain low. The liquid is sent through specially designed PEX tubing that comes in ½ inch to ¾ inch diameter that can be curved to fit the area being heated. This tubing is installed beneath the surface, and can be installed under almost any medium-including concrete, pavers, and asphalt. While hydronic systems may have a lower operating cost, especially for larger areas, they can have a much higher initial installation cost, as they require a dedicated mechanical room, include more components, and require more labor during installation. Hydronic radiant heat snow melting systems are still a popular choice for many business and homeowners, but electric radiant snow melting systems have become the favorite in recent years for heating residential driveways and even commercial outdoor areas.

Electric snowmelt systems are the most popular snow melting option at ProLine. These systems work by heating the driveways, sidewalks, or other outdoor areas with durable resistance electric heating cable that is embedded into the medium. The snowmelt system is activated by an automatic sensor (in-ground or aerial-mounted snow sensor). The sensor detects temperature and precipitation, so when conditions warrant, the sensor triggers the system, and power is then sent from the control panel to the heat cable, warming the surface. ProLine snow melting heat cables are available on spools or pre-spaced on flexible, durable mats that are laid out underneath the medium.

Installing ProLine snow melting heat cable is also easy. Depending on your system, the cable is spaced 3 or 4 inches.  Snow melting systems can be installed into or under any medium, including brick and stone pavers, mortar beds, concrete, or even hot asphalt, making them extremely versatile.

Electric snow melting systems also have a smaller upfront cost than hydronic, and are easier to customize with ProLine’s electric snow melting cable. Customers have several options when installing radiant snowmelt systems. Rather than heating an entire driveway, a strip up the middle could be heated, or even two tire tracks or a high traffic area.

Electric radiant heat systems also offer faster response times and are easier to install when compared to hydronic. ProLine snow melting cable produces 30-55 watts per square foot, depending on the design of the system. Another feature of electric heat that draws customers is that it requires virtually no maintenance. An electric snow melting system from ProLine has no moving parts, making it an extremely reliable way to increase safety as well as eliminate manual snow removal needs. Electric snow melting systems are also fully automated, making life easier during Mother Nature’s cold spells. Electric snow melting systems have proven to stand the test of time.

While both hydronic and electric heating systems will provide clean, energy efficient snow melting, electric radiant heat systems are often the best choice, especially for residential projects. According to many construction professionals, an estimated 90 percent of customers choose electric radiant heat over hydronic.

Whether choosing a hydronic or electric snow melting system, Proline’s Industry leading product line has something for your project. ProLine also offers customer service that can’t be beat, including professional system design services, free installation training, and expert technical support. Working with ProLine assures you and your customers that you’re not only receiving the industry’s best products and materials, but the best customer service.

If you’re ready to offer snow melting system installations as a part of your business, or need more information on snow melting systems, contact a ProLine professional at 866.676.9276.