Tag Archives: Radiant heat services

ProLine Offers the Best in Radiant Heat at Sizzling Summer Prices

With a record-number of Americans staying put for the foreseeable future, radiant heat home improvement projects are gaining popularity. Sheltering in place has fueled this demand. Customers are reimagining their living spaces inside and out, with spa like features and conveniences designed to make their lives easier. To meet this demand, increasingly contractors are looking to add radiant heat solutions to their menu of services. According to Real Simple magazine, among the top features homebuyers are clamoring for this year are radiant heated floors. If you haven’t already considered offering radiant heat solutions to your customers, ProLine can certainly help you stay on top of this trend. ProLine Radiant is a leading designer, manufacturer, and premier wholesale supplier of radiant heat solutions of all kinds. Their expertise includes state-of-the-art automated snow melting systems, self-regulating roof and gutter heat trace solutions, and interior radiant heat systems. Whatever your customers are looking for, ProLine has the experience and pricing to help your business flourish. But unlike other wholesale providers, ProLine also includes industry-leading support services, including free installation training, complete system design, and installation support.

Heated driveway installation in concrete.
Installing a radiant heated driveway in concrete.

Radiant heat solutions can boost your equity, and offer an affordable alternative to more costly home improvement projects that will not send your customers into sticker shock. Consider recent shortages in lumber, glass, copper, and other construction materials, which have aggravated demand and caused building project costs to skyrocket over the recent months. Instead of trending upward, ProLine pricing on radiant heat supplies have remained consistent and competitive.

ProLine has a large warehouse filled with inventory, and plenty of products in stock. More inventory allows ProLine to pass on radiant heat materials at a considerable savings to contractors without feeling the constraints of the current market. These deep discounts, plus more access to product, results in less delays and faster turnaround times for radiant heat projects, and allow you to realize quicker returns on your labors. You might say working with ProLine can benefit your business, giving you the ability to respond to the most impatient homeowner with a fast, affordable way to increase the value of their home. Now you can raise your hand with confidence, knowing that you have a supplier who can back you up when it’s time to tackle that automated snow melting installation or roof de-icing or floor heating system.

The quality of ProLine products is informed by years of deep industry knowledge, making ProLine the trusted supplier of industrial, commercial, and residential radiant heat solutions in the business and the supplier of choice for professional builders and electricians in North America. The experts at ProLine are more than happy to share this experience with an unwavering dedication to delivering outstanding customer service.

ProLine recognizes their success is only as good as your installation, starting with the design of your radiant heat system. From your first contact with ProLine, a radiant heat professional will listen to your needs and suggest the best options. He’ll walk you through your project, providing you with a detailed radiant heat design and system layout. You’ll receive everything you need to execute the design, including the heating element, sensor/activation device, and controller, as well as all the electrical information such as breaker sizes, number of breakers, and load calculations. As questions or challenges come up during the radiant heat installation, the ProLine team is there for you. Electrical experts and system designers are available to address any questions or concerns you may have, and walk you through the installation process. ProLine also maintains an online library of instructional videos, product documentation, and newsletters that you can access at any time.

One of ProLine’s most valued services is its free radiant heat system installation training. These training courses are designed to benefit professional builders by covering all the aspects of your specific installation. These interactive online courses are given by industry experts who understand the challenges of your project from start to finish. They also offer the flexibility to attend in person or online with your instructor. You’ll benefit from step by step instructions, clear illustrations, photos, and personal interactions with the instructor to give you the confidence needed to move forward with your radiant heat installation. After the training you’ll receive a certificate of completion, and then, if you choose, ProLine can recommend you as an installer for upcoming residential and commercial projects in your area. It’s also an incentive you can offer members of your team to gain knowledge, beef up their installation skills and earn industry recognition. Of course, a highly trained team is always an attractive option for customers who are looking to install radiant heat.

Summer is a great time to drum up new business as a radiant heat installer and avoid the fall rush for materials. Whether you are new to radiant heat or have been working for many years as an installer, you’ll benefit from ProLine’s unmatched customer service and discount pricing. Call ProLine today at 866-676-9276 and see why ProLine is the favorite radiant heat provider among construction professionals.

Working with ProLine Radiant Makes Good Business Sense

ProLine’s Products, Prices, and Resources Help Ensure Your Success

The U.S. economy is enjoying its third largest housing boom in modern history according to Robert Shiller, a Nobel-prize winning economist and financial expert. That’s good news for professional builders, but news like this can also mean more competition. Every builder and his/her cousin is looking to take advantage of the demand.

So how do contractors beef up their bottom line and distinguish themselves from the masses? One option is to add radiant heat installation to your list of services. Many homeowners are looking to install heated driveways, and offering this capability not only gives you a leg up on the competition, but can also beef up your bottom line.

Adding radiant snow melting system installation to your hardscape services can be a great way to build your business without investing additional capital. While some construction professionals may be intimidated by the thought of installing a snow melting system, ProLine makes the process surprisingly easy.

Heated stone paver walkway

A Unique Wholesale Provider

ProLine’s industry leading support services include professional system design/layout services. This is a road map for installers, featuring the layout and electrical schematics and information, including proper load calculations, breaker sizes, number of breakers, and so on. The installer (and electrician) will have all the information needed to successfully complete the proper installation.

Our design team includes mechanical and electronics experts, design/draftsmen, and other qualified individuals. Their combined experience results in highly efficient systems for all types of radiant heat applications. In addition to working with architects, engineers, project managers and contractors, we are also especially adept at working with inside and outside sales reps to provide free consulting and detailed quotes – all at wholesale prices!

One of the most popular (and valuable) customer services we offer is ProLine’s free installation training. Installers can sign up to take the training course at their convenience. The instructor covers every aspect of the installation. The courses usually take about an hour, but the installer can stop and ask questions at any time. ProLine offers free training courses at the Salt Lake City office or the classes can be completed online with the instructor via Webex™.

Installation training courses
ProLine Radiant provides free installation training courses for installers.

We understand that radiant heat systems are only as good as the installation, which is why we have a dedicated staff of experts on hand to assist you during the installation process. Installers who have any questions during the installation can simply pick up the phone and call our team of installation support professionals and we’ll gladly walk you through the issue at hand.

When you purchase from ProLine, you partner with a team of radiant heat experts. We stay with you throughout the installation process to help ensure that the system is installed correctly and performing as expected. Going the extra mile with our customer services is why we are confident in our claim of offering the best, most comprehensive customer service in the industry.

Proven Products and a Complete Solution

Radiant heat is our sole focus, and we’ve become the best in the business at it. We have established ProLine Radiant as a trusted industry leader by combining unmatched customer service with the industry’s most advanced and proven radiant heat technologies and products. Our electricians and designers have experience providing innovative heating solutions for commercial and residential applications alike throughout the United States and Canada.

ProLine Radiant offers only the latest, most proven and trusted radiant heat products available. We carry a wide variety of solutions, all at competitive pricing; and our manufacturer warranties are second to none. Our experts will take the time to match you with the best solution possible for your specific needs. Call us today for more information at 866.676.9276.

The Trusted Radiant Heat Solution Provider

ProLine has the Products, Services, and Expertise

Contractors looking for the best prices and best radiant heat solutions for their commercial or residential construction projects need look no farther than ProLine Radiant. With one of the largest selections of trusted radiant heat systems available, all at wholesale prices, construction professionals are assured of having a variety of proven, industry-leading solutions to choose from. But the diverse product offering and wholesale pricing are only a part of the advantage that professional builders enjoy by working with ProLine.

Unlike other wholesale providers, ProLine complements its many products with unmatched customer services. Whether you’re installing a heated driveway, a heated floor, or a roof deicing system, ProLine’s experienced design team provides a detailed layout of the system prior to the installation. These professional drawings include the layout of the heating elements and components as well as the proper load calculations for the system, the breaker sizes, number of breakers, etc. This helps to eliminate any unwanted issues during the installation and helps to ensure that the system is properly installed according to the warranty requirements.

Heating cable installed for heated paver driveway

Having experienced designers at ProLine layout your system helps to eliminate any surprises during the installation. ProLine’s design and AutoCAD® layout services provide all the information necessary, and make things easier on your electrician and installer. Having your system professionally designed helps to ensure that your system is installed correctly and performs as intended.

Heated Driveways and Snow Melting Systems

Easy to customize and install, fully automated snow melting systems from ProLine have proven to be the ideal solution for businesses looking for reliable snow melting. ProLine snow melting systems have been installed in a wide variety of commercial and residential applications throughout the country.

While some homeowners view the installation of a heated driveway as an added safety feature and convenience that eliminates the need for manual snow removal, other home and business owners look at an automated snow melting system as more of a necessity. Driveways built on inclines and in areas that are frequently shaded can produce hazardous (icy) conditions. For homeowners the added safety of a radiant heated driveway is crucial.

Businesses are particularly attracted to automated snow melting systems because of the round-the-clock safety they can provide. Needless to say, businesses cannot afford to have their customers negotiate icy sidewalks on their premises, so rather than paying employees to periodically shovel and salt walkways and parking areas, an automated snow melting system ensures that the walks are clear when the business opens in the morning – or during a snowstorm.

ProLine Radiant has the trusted heat cable that can be installed in concrete, under pavers, and even in hot asphalt applications. ProLine products have withstood the test of time, and are relied upon by businesses and homeowners throughout North America today.

Roof Deicing

ProLine also offers the most advanced and proven roof deicing and gutter heat trace systems. Several types of self-regulating heat cable are available for heating gutters and downspouts. The heat cable can also be run along the roof edge in a serpentine to help eliminate ice dams.

The advanced low-voltage roof heating system is one of the most popular roof deicing solutions. These effective systems utilize a thin, flexible polymer heating element that is installed directly under the roof shingles. (It can also be safely used to heat metal roofs.) The heating element can be stapled and nailed through, facilitating quick and easy installation. Thin strips of the heating element are also available to install in roof valleys to facilitate runoff.

ProLine is also your wholesale floor heating system provider. With several different systems available, customers are assured of finding the ideal solution for their heating needs. To speak to a floor heating expert today, call ProLine at 866.676.9276.

Remember, as a wholesale provider of radiant heat solutions, ProLine Radiant is unique. ProLine not only carries industry leading products, but complements those products with unparalleled customer services. Free installation training is provided as well as professional system design and installation support. ProLine includes customer services that are second to none. For more information, call ProLine Radiant today at 866.676.9276.

Boost Your Business

Let ProLine take care of the Details while you Add to your Bottom Line

Many contractors have opted to boost their bottom line by offering radiant heat installations. This includes heated driveways, roof deicing systems, heated floors and more. But the decision to install radiant heat systems shouldn’t be made lightly. After all, there are many different providers, products and services that are available. Choosing the right one can make all the difference for your business, so to find the radiant heat partner that will be best for you, consider some of these attributes.

Heated sidewalks

Established Provider: If you’re making calls and talking with various radiant heat providers, don’t be afraid to ask about their business. Have they been around longer than 12-months? Who are some of their clients? What are some of the projects they’ve been involved with?

Offerings from more than one Manufacturer: Some providers have a limited offering, so they recommend their one heating element and/or system components for every application. That is not necessarily bad – so long as their one product is a proven industry leader. But in reality, different applications sometimes require different components. Providers with several different options are more likely to recommend the solution that will best meet your customers’ specific needs.

Trusted Products: A variety of systems and components is important, but those products should be proven industry winners. Ask questions about the various options and learn about some of their specific features and why they are advantageous in some circumstances.

Complete System Design Services: This is essential. Sure, radiant heat is not difficult to install, and some installers tend to get a little over confident and assume, “how hard could it be?” True, you can go to Home Depot and buy whatever heat cable you need, but most reputable contractors avoid that mentality. A successful business is built with happy customers, and to ensure your success and your customers’ happiness, you’ll want to have the system designed by radiant heat experts who take every detail into consideration.

Let ProLine do the work for you! Seasoned pros like those at ProLine have been designing systems for years, so they know every in and out when it comes to successfully installing a radiant heat system. Before any heat cable is laid, you’ll know the proper materials and precise layout, proper load calculations, breaker sizes, number of breakers, and so on. ProLine doesn’t just sell radiant heat systems and components. We partner with professional builders and work with them to ensure that their customer is satisfied. As such, we have an ongoing relationship with contractors throughout the U.S. And because we have experience working with installers across the country, we can refer additional business to them. It’s a win-win relationship.

Free consulting without the Sales Pressure: The top providers are going to take the time necessary to answer your questions and help you understand what options are best for your application. Don’t waste time talking with those who don’t spend time listening. Early in the conversation, you’ll likely determine whether you’re dealing with a trusted professional or an opportunistic amateur.

Dedicated Support Staff (Experts on hand to Provide Technical Support): Make sure your provider also includes installation support. Nothing can be more frustrating that starting your install only to hit a snag that brings everything to a halt. As a wholesale provider, ProLine is unique in its service offerings. In addition to discounted products, we still include personal services, such as installation support. And the support isn’t simply offered by your sales rep; ProLine has a dedicated support staff that is on hand to field your call – should you need. Team up with a provider that intends to stay with you throughout the installation process. With ProLine, you’re assured of having a partner who will be there every step of the way.

Free Installation Training: In addition to the design and support services, ProLine offers free installation training courses for installers. This service may be unique among wholesale providers. In fact, ProLine’s services generally surpass all those extended by retail radiant heat providers. You’re not only getting the best prices; you’re also getting the best services.

Heated driveway with brick pavers

The installation training courses can be completed in person or online with an instructor via Webex. This valuable training includes all aspects of your installation, helping to eliminate surprises and speed up the installation process. The courses usually take less than an hour, but they can save a great deal of time in the long run. A certificate is awarded to installers upon completion, and once they are certified ProLine can refer additional business their way.

Providers that don’t extend comprehensive customer support services don’t really have anything to lose. Once they sell you the components, they disappear like a thief in the night. Don’t get caught holding the short end of the stick. Radiant heat represents a significant investment, so invest with a partner you can trust.  Team up with an experienced professional that will take care of the details so you can focus on what you do best. Rest easy, knowing that we’ve got your back.

For free consulting, or to learn more about ProLine’s many products and services call 866.676.9276 today.

ProLine Snow Melting Systems and Customer Services

Products, Prices and Services that can’t be Beat

With the arrival of spring, the last thing we want to do is start thinking about winter again. It goes against our nature. Let’s face it, we just survived several months of gray skies, snow and frigid temperatures, and all we want to do now is enjoy the warm spring sunshine. But like it or not, now is the time to plan ahead. In fact, now is an ideal time to install a heated driveway system. If you’re a contractor, you’re likely not booked solid yet, and spring discounts may still be available for some snow melting system components.

ProLine floor heating, roof deicing and snow melting systems are designed for easy installation in new construction or remodel projects. And our radiant heating products are among the most trusted in the industry. In addition to our proven snow melting systems, ProLine also carries a large selection of radiant floor heating systems and roof deicing solutions. You can choose the ideal system for your customer’s heating needs as well as their budget.

Heated sidewalk

ProLine roof deicing systems range from self-regulating heat cable to constant wattage cable and low-voltage roof heating panels. The thin, flexible panels can be installed discreetly under roof shingles to keep roof edges and valleys free of snow and ice dams. Installing a roof deicing system is a great way to enhance the lifespan of a roof and protect homeowners from costly water damage as a result of ice dams.

Because ProLine caters to contractors and suppliers, our top quality radiant heat products are available at rock bottom wholesale prices. And ProLine snow melting systems are among the best in the industry. And ProLine is perhaps the only wholesale provider that offers comprehensive customer support services. That right, when you purchase ProLine products and systems, you don’t have to select from a list of costly service options. Not only does ProLine work with suppliers to extend wholesale pricing discounts, but ProLine also includes unmatched customer support services, including complete system design and layout services, personal installation support, and free installation training.

Excerpt from video - installing snow melting heat cable in mats

Installers can receive their free installation training in person or online via Webex. The course usually takes a little less than an hour, but the attendee can ask the instructor questions and proceed at his or her own pace. This training is invaluable and helps to ensure proper installation and satisfied customers. You can also watch our online installation videos or access our Product Literature Resource Center to consult our helpful installation and instruction manuals.

ProLine’s focus on customer services is what sets it apart as a leading provider of radiant heat systems. To learn more about our products and services, call a friendly radiant heat expert today at 866.676.9276.

Beat the Spring Rush

Purchase Radiant Heat Materials During the “Off” Season

The winter of 2018-2019 has been a real doozy. Record breaking storms and snowfall slammed the country from California to Maine and just about every place in between. And Old Man winter still isn’t done. But rest assured, spring is just around the corner, and soon the construction season will be in full swing.

But before things get too hectic, have you thought about purchasing your radiant heat materials now? It’s the perfect time to buy what you need. There’s a good chance that you may be able to enjoy even greater discounts on a variety of ProLine’s already low-priced radiant heating system components. That’s right, purchasing items at off-peak times can mean a savings for you. “Early bird” discounts on snow melting systems, self-regulating roof deicing systems, and floor heating systems may still be available.

ProLine radiant heat system components
Some of ProLine Radiant’s snow melting, roof deicing and floor heating system components.

ProLine Radiant is an industry leader. In addition to carrying a wide selection of only the industry’s most trusted, premier quality products, ProLine prides itself on including unparalleled customer services with each system. We have one of the largest and most diverse selections of radiant floor heating, roof deicing, pipe tracing, and snow melting solutions available, all at low wholesale pricing.  When combined with the industry’s most comprehensive service, it’s tough to find a better, more reliable solution.

Contact ProLine and see how you can get a leg up on the competition this spring. ProLine professionals will listen to your needs and then provide you with the most sensible options. Because we carry several different brands from different manufacturers ProLine isn’t locked into offering just one or two options. Our radiant heat experts will thoughtfully evaluate your needs and then recommend the system and components that will best meet those needs.

And once the construction season gets busy, you’ll be glad that you have the support of ProLine standing with you throughout your projects. Unlike other wholesale providers, ProLine adds the personal touch by offering free technical support, system design and even free installation training. When it comes to installing a radiant heat system, there’s no better partner than ProLine Radiant. Our services include:

Free System Design – ProLine offers detailed AutoCAD system designs that cover the layout and materials of the system, but also include every aspect of technical information necessary for your electrician. The system layout shows the proper load calculations, breaker sizes, number of breakers, etc. Having this detailed information is crucial to ensuring a successful installation.

Heated paver walkway at outdoor mall.

Free Installation Training – One of ProLine’s most popular services is its free installation training. Installers will receive personal training for installing their system. A radiant heat expert will personally cover all the aspects of your installation at your own pace. The training courses generally take less than an hour, but they ultimately save a lot of time in the long run. This is just one of ProLine’s valuable services that help to ensure your success.

Free Installation Support – Even after the training, you may encounter a situation where you are unsure. No worries. Simply call our support staff and we’ll walk you through the issue at hand. We have a dedicated support staff on hand to assist you, so we’re happy to take your calls.

All of these services as well as low wholesale pricing make ProLine a popular choice among construction professionals throughout the country. Our designers can custom design a system for just about any layout, budget, and application. Call and learn more about the many affordable options and ProLine’s industry leading customer services today at 866.676.9276.

The Many Responsibilities of General Contractors

Helping to Ease the Load for General Contractors

The duties and responsibilities of a general contractor (GC) are enormous, to say the least. The necessary expertise includes reviewing and producing project-specific documents and architectural drawings as well as hands-on construction and project management skills. The GC is responsible for all aspects of a construction project and coordinates all the facets of a wide range of commercial and residential construction projects.

Radiant snow melting system installed in a loading ramp

After reviewing upcoming projects, the GC begins the complex process of preparing the proposal and other necessary documents for the client while determining the material needs and hiring the appropriate subcontractors to successfully complete specialized aspects of the project in the time frame provided.

The success of the contractor’s business is dependent on acquiring the building materials that best meet the quality demands and client’s budget criteria as well as hiring competent subcontractors who have proven to deliver quality work in a timely manner. It is the general contractor who is ultimately responsible for every aspect of a construction project, so teaming up with the right material suppliers and subcontractors is vital to the success of the project, the satisfaction of the customer, and reputation of the contractor.

Finding the right suppliers and subcontractors can be a time consuming venture, so most contractors stick to using those whom they’ve worked with before and have proven track records. Still, the most successful contractors always keep an eye open for better prices, workmanship and turnaround.

In the construction industry, word of mouth carries a lot weight, and many contractors benefit by asking other building professionals about their experiences with suppliers or subcontractors. Looking for ways to continually improve one’s business is the hallmark of successful companies. In today’s competitive market, the businesses that survive – and flourish – are those that explore options and consistently seek to optimize efficiency or save money and time without sacrificing quality. And most builders agree that the most effective way to explore options is through word of mouth recommendations.

While most contractors utilize familiar subcontractors for the standard construction needs of a project (framing, roofing, plumbing, etc.), the “less-routine” aspects of some construction jobs require expertise in which some GCs are less familiar. For example, not all contractors are experienced with radiant heat installations, so finding a proven supplier of radiant heat products may pose some unique challenges. As simple as it may sound to find a provider of radiant heat products, the discrepancies between companies can be dramatic, and oftentimes those discrepancies are not discovered until after the contract is signed, or after installation. And who takes the heat for an installation gone wrong?  The general contractor. Fortunately however, there are some telling indicators when it comes to comparing radiant heat companies, and it is this set of indicators that contractors should familiarize themselves with. In addition to word of mouth, use these criteria when evaluating various radiant heat providers.

Installation Support Services by a Dedicated Staff of Technical Experts – Many companies tout their technical services, when in fact, if installers are fortunate enough to talk to someone for technical support during the installation process, they’re likely speaking with a salesperson and not an electrical expert or seasoned installation professional.

ProLine backs up its products with a dedicated support staff. These technical experts understand all the layout and electrical aspects of a radiant heat installation and will take the time necessary to walk you through any issues you may have during the installation.

Detailed System Design and Layout – The top radiant heat companies provide customers with comprehensive system design drawings. These professional layouts are computer assisted drawings (CADs) that should contain a detailed layout of the heat cable, cold lead and contactor panel. The document should also identify the proper layout and materials, load calculations, breaker sizes, and number of breakers. Essentially, all the technical specs and installation information should be contained in the document. When working with an industry leader, customers will understand how the automated system works and how it is expected to perform prior to any installation taking place.

Wide Selection of Products – Check the product lines to make sure that products are available from more than just one manufacturer. You want to be able to select the best solution for your specific radiant heat needs.

Making turns with heating mats

Installation Training – ProLine Radiant is one of the few – if not the only – radiant heat companies that offers several installation training courses – at no cost! To take a free course, customers can call or signup on ProLine’s website. Courses can be attended in person at ProLine Radiant’s headquarters in Utah or attend online via WebEx.

ProLine Radiant is an established radiant heat provider with a proven track record. Contact us today to learn more at 866.676.9276.

Contractors are Choosing the Services of ProLine

Installers Come to Depend on the Products and Services Offered by ProLine

As a contractor, finding new ways to increase your business and working with partners you can trust is crucial. For contractors searching for a top tier radiant heat solutions provider, ProLine Radiant is the name they can trust.

As a leading provider of radiant heat products and services, ProLine has gained a reputation not only for offering quality products, but of providing the most comprehensive customer services in the industry. Radiant heat installers benefit by partnering with ProLine because of products that can be trusted (making the customer happy), and services that facilitate trouble-free installations.

And because ProLine maintains an extensive record of installers and their performance, the top contractors can be referred future business whenever another ProLine radiant heat system is being installed in the area. This is also an advantage for the customers, who will have their systems installed by experienced professionals. Everyone wins.

Installing radiant heat cable in mats
Laying out the heating cable (mats) for a heated driveway installation.

ProLine supports a vast network of preferred installers throughout the country with an extensive array of proven products, profound industry knowledge and a vast resource of informative documents, illustrations and “how to” videos. Personal installation support is included with ProLine radiant heat systems and free installation training is also offered. Installers can put ProLine’s experience and wealth of online information and training to work for them, allowing them to install radiant heat systems with confidence.

In addition to offering radiant heat products at wholesale pricing, ProLine is a partner that is committed to offering the best customer service in the business. This is a combination that can’t be beat. Whether you’re looking to install a snow melting, roof heating or floor heating system, ProLine Radiant has it covered.

Of all the services, installers are particularly fond of ProLine’s free installation training courses. These courses are available online or in person at ProLine’s Utah-based headquarters. Here a radiant heat expert covers all the aspects of installing a radiant heat system. Attendees can interact with the instructor and go through the course at his or her own pace. (Generally, the each installation course is completed in about 40 minutes.)

Again, this training benefits the installer and the customer. If the installer still encounters any questions during the installation process, he/she can speak to one of ProLine’s dedicated support staff to assure that the installation is performed correctly. Installers can rest easy when dealing with ProLine, knowing that they are never left out in the cold after the purchase. ProLine strives to give construction professionals all of the resources necessary to confidently add radiant heat installation to their menu of services.

If you’re looking for proven products, and a professional you can trust, look no further than ProLine Radiant. As a contractor, you’ll know that you’re working with pros who have your back. To learn more, call ProLine at 866.676.9276, or sign up online for your free installation training.

Comments from ProLine Customers

ProLine Radiant Customers Share Their Thoughts

To all potential ProLine customers,

I am a landscape designer, located on the seacoast of New Hampshire. We get plenty of snow in the winter, and I truly believe that heated driveways and walkways are the next big thing for our area, as in some of the more dense residential areas there is often no place to put the snow. However, before recommending radiant heat to my clients, I needed to try it and live with it myself.

This fall, we installed ProLine heating cables in our driveway. So far we have had two storms, one mainly snow, and the other rain and ice. The driveway performed beautifully. During the snow storm, it melted the snow effortlessly. We had forgotten to put it on automatic so it was off during the first part of the storm. After realizing this, we turned the system on, but not before a couple of inches had already fallen, but it still managed to make up for lost time.

During the ice storm, the driveway was DRY, while everything else was covered in a skin of ice. Great success! I’m not much of a snow lover, but I’m actually looking forward to the next storm!

Radiant snow melting system heating paver driveway.
ProLine snow melting system installed to heat a paver driveway in New Hampshire.

Although I am thus far completely sold on the product, the purpose of this letter is really to rave about ProLine’s customer service and support. These days, good customer service is rare, and great customer service is almost nonexistent. ProLine’s service is in the “great” category. For a new customer, with limited experience in outdoor heating, their technical support was crucial. Having a video web chat with Jim and looking at the schematic of the job before we began was one of the reasons for the success of the project. But the step-by-step instruction was only a part of the support that ProLine provided. Throughout the process they were always in touch. Larry, the account manager, was always there to answer questions, even when he was on vacation!

Brandon visited the site twice to answer questions and offer support, and Jim was always on the other end of the phone to talk to my electrician when it was necessary. They seemed to anticipate our needs and fulfill them before we even knew what they were ourselves.

In my years as a homeowner and landscape designer I have dealt with all sorts of people on all sorts of projects, and the service and support that we experienced from ProLine was among the best. It was a breath of fresh air, and I look forward to hopefully doing a lot of business with them in the future.

          – Wickie R., Owner of Drawing Room Ink

Learn more about ProLine Radiant’s professional design/layout services and installation support, as well as ProLine’s free installation training by calling a ProLine radiant heat expert today at 866.676.9276.

Feedback from the Field

What Separates ProLine Radiant from the Competition? Ask Our Customers:

To all potential ProLine customers,

I am a landscape designer, located on the seacoast of New Hampshire. We get plenty of snow in the winter, and I truly believe that heated driveways and walkways are the next big thing for our area, as in some of the more dense residential areas there is often no place to put the snow. However, before recommending radiant heat to my clients, I needed to try it and live with it myself.

This fall, we installed ProLine heating cables in our driveway. So far we have had two storms, one mainly snow, and the other rain and ice. The driveway performed beautifully. During the snow storm, it melted the snow effortlessly. We had forgotten to put it on automatic so it was off during the first part of the storm. After realizing this, we turned the system on, but not before a couple of inches had already fallen, but it still managed to make up for lost time.

During the ice storm, the driveway was DRY, while everything else was covered in a skin of ice. Great success! I’m not much of a snow lover, but I’m actually looking forward to the next storm!

Heated driveway with brick pavers

Although I am thus far completely sold on the product, the purpose of this letter is really to rave about ProLine’s customer service and support. These days, good customer service is rare, and great customer service is almost nonexistent. ProLine’s service is in the “great” category. For a new customer, with limited experience in outdoor heating, their technical support was crucial. Having a video web chat with Jim and looking at the schematic of the job before we began was one of the reasons for the success of the project. But the step-by-step instruction was only a part of the support that ProLine provided. Throughout the process they were always in touch. Larry, the account manager, was always there to answer questions, even when he was on vacation!

Brandon visited the site twice to answer questions and offer support, and Jim was always on the other end of the phone to talk to my electrician when it was necessary. They seemed to anticipate our needs and fulfill them before we even knew what they were ourselves.

In my years as a homeowner and landscape designer I have dealt with all sorts of people on all sorts of projects, and the service and support that we experienced from ProLine was among the best. It was a breath of fresh air, and I look forward to hopefully doing a lot of business with them in the future.

          – Wickie R., Owner of Drawing Room Ink

Radiant snow melting system heating paver driveway.
ProLine snow melting system installed to heat a paver driveway in New Hampshire.

Other Customer Comments

The first snow fall this winter was the test and the driveway has been ice/snow free all winter! The option to manually turn on the heat system has not been needed since the sensor works so well. My wife and I are very pleased with the results and feel much safer walking outside during the winter now!

          – Dan, heated driveway owner

Thanks for supplying my customer with exactly what they needed. Living in multiple locations, the automated concrete heating system you provided was the perfect match for my customers in Idaho. Being new to this type of installation, I expected things to be a little more complicated. A few phone calls after receiving the product within days made the job simple to install. I would have to say that customer service with your company was by far second to none. I look forward to doing business with you in the future and referring you on to other homeowners with snow melting needs.

          – Cody, Independent Contractor

Learn more about ProLine Radiant’s professional design/layout services and installation support, as well as ProLine’s free installation training by calling a ProLine radiant heat expert today at 866.676.9276.


Snow Melting Systems – Installation Tips

Premier Snowmelt Systems Backed by Unmatched Customer Service
Electric heated driveways continue to gain popularity among professional builders and homeowners alike as they discover the benefits of these maintenance-free snow melting systems. Featuring easy installation, reliable and energy efficient performance, electric snow melting systems offer environmentally friendly operation for clearing driveways, ramps, steps, parking lots and more of snow and ice.

ProLine Radiant’s fully automated snowmelt systems feature an advanced aerial-mount or in-ground snow sensor. When the sensor detects precipitation and the temperature is below the adjustable set point (typically set at 39°F), it sends a signal to the master controller that is usually installed on a wall in the garage. The controller then sends power to the embedded heat cable to warm the surface.

ProLine controllers for in-ground sensors are small (6×3½-inch), NEMA 1, wall-mount control panels that provide UL listed snow melting for large commercial and custom residential and applications. The controller also offers a feature allowing it to be controlled from an external signal (day/week timer, GSM-module or other signal source). The unit features a manual off/on switch (standby) so the heating system can be manually activated to melt snow or ice that occurs because of wind or shade, further enhancing safety.

For snow melting systems to perform as intended, they must be properly installed. Here are a few basic tips for the proper installation of radiant snow melting system heat cable.

Installing snow melting mats
Installing snow melting system heat cable and securing it to the remesh.

Heating Cable – General Installation Tips:

 ► Maintain proper cable spacing. (Minimum spacing is 2 inches (center-to-center) and maximum cable spacing is 4 inches, center-to-center.)
 ► Do not allow the heat cables to touch each other.
 ► Never cut the heating cable.
 ► Make sure the heating cable is not resting on the ground prior to a concrete or asphalt pour. Secure the cable to remesh that is supported by Mesh-Ups or something similar. The installed heating cable should be 2 inches from the finished surface.
 ► In concrete applications, avoid running the heat cable through expansion joints. (The joint should be tooled or cut NO deeper than 1¼-inches, and the cable must be ¾ to 1-inch below the bottom of the joint.)
 ► Do not strain the cable splice by pulling on the cable.
 ► All of the cable must be embedded, including the entire splice and 6 inches of cold lead
 ► Do not bend the cable sharply. This may cause the insulation to pull away from the cable and eventually cause the cable to fail.
 ► When installing heat cable in paver applications, make certain that there is ½-inch of compacted paver sand or stone dust on top of the heating cables or mats. (Cables must be completely encased with no air gaps.)

Contact ProLine (866.676.9276) to learn more about our products and installation support, free training, and professional design and layout services.